Adobe Reader not started – Raise without Handler!


Problem definition:

Not sure how many of you have experienced this issue occurred on Windows7 environment. The issue is been observed when trying to open any .pdf file on Adobe Acrobat reader and Adobe Reader not started or opened the selected .pdf file. Instead it displayed the following error message. It is also true that it was working earlier.

Platform: Windows

What is the error?

Raise without Handler!.

Raise without Handler


Platform: Windows

The Event Viewer application, shows the following error.

Raise without Handler

Faulting application name: AcroRd32.exe, version:, time stamp: 0x505fd19e
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x4314
Faulting application start time: 0x01d0fee174cddceb
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: C:\Windows\system32\MSVCR100.dll
Report Id: dad40974-6ad4-11e5-a578-a235c8c798d7

This problem mostly occurred on the 64-bit operating system machine where 32-bit compatible application is installed. In our case the Adobe Reader application is clean 32-bit (x86)
application which is installed on 64-bit machine. The run time library MSVCR100.dll, is the detected as faulty module that belongs to c++ redistributable package located in Windows
System32 folder.


Here are the some troubleshooting steps that help to resolve this problem. The solutions provided in the priority order that is most expected to be work. If any of the step did not worked for you, then go into the subsequent step. In our case the Solution 1 is worked for us. Also, the Solution 2 and 3 are not tried by the author and treat this as the suggestion to make clean installation once again.
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